Shipping and returns
When will my products be dispatched?
Our turnaround time is 5 working days, so your products will be dispatched within this period. In the unlikely case of an item being out of stock, we’ll contact you with an update to detail the delay and ask you how you'd like to proceed.
Our lead times are 5 working days for apparel orders or 3 working days for mugs and posters.
Delivery time is 2-3 working days.
Returns -
You can only return an item if it’s faulty. In the case the item is faulty, please email
theartistichustle@gmail.com
with a picture of the item. We will then issue you a new product or refund.
What if my order doesn't arrive?
Whilst rare, parcels can go missing in the post. We cannot issue replacement orders until 10 working days after dispatch for the UK.
If an order does not arrive, we always recommend asking the customer to check at their local post office and confirming their address before contacting us. Also check with their neighbours and surrounding areas. Please also note that we must be notified within 60 calendar days of any orders that have not arrived. After this time we cannot replace any orders free of charge.